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Warranty Contact Information


The Customer Care Department will look after any warranty issues you might have, after your possession date. The Customer Care Department can be reached by emailing or phoning 519-631-9300, extension 25.

An Emergency Condition Is:
• A broken water line
• Complete loss of electricity or heating
• Water leaking into the building envelope
• A situation that endangers the occupants of the home.

If any of these situations occurs, please contact the appropriate listed below.

Emergency Numbers: Doug Tarry Ltd. During Office Hours 519-631-9300 extension 25. After Hours 519-808-6439 Email