Customer Care

Doug Tarry Homes has been building homes since 1954 and strive to provide our customers with exceptional service. To this day we achieve this vision set out by founder Doug Tarry Sr. We continue to provide for all of our home owners the best in customer service and meet and exceed the requirements set out by Tarion. Tarion is known as the Ontario New Home Warranty Program and was created by the government in 1976 to administer the Ontario New Home Warranties Plan Act. Its primary purpose is to protect consumers of new homes by ensuring that builders abide the provincial legislation. It is financed entirely by builder registration, renewal and home enrollment fees. We enroll all of our homes in the New Homes Tarion Warranty program and cover the costs for the enrollment. For more information about your new home warranty’s coverage, go to www.tarion.com .
Our customer service department is there to help you with any problems or concerns you may have. If you have any questions about your home, please contact our service department by emailing customercare@dougtarryhomes.com