Welcome to the Customer Care section at Doug Tarry Homes, where our legacy of excellence in home building since 1954 continues to guide our commitment to outstanding service. We are dedicated to delivering the highest standard of customer service. This dedication is reflected in our adherence to the guidelines set by Tarion, also known as the Ontario New Home Warranty Program, established in 1976 to protect homeowners by ensuring compliance with provincial legislation. Our homes are enrolled in the New Homes Tarion Warranty program, with all associated costs covered by us, ensuring peace of mind and protection for your investment.
Should you encounter any issues or have queries regarding your home, our customer service department is at your service. For inquiries or assistance, please reach out to our service department at firstname.lastname@example.org or by calling 519-631-9300 ext. 250. We are here to support you every step of the way, ensuring that your experience with Doug Tarry Homes is as seamless and satisfying as the quality of our homes. For more detailed information about your new home warranty’s coverage, visit www.tarion.com.
For After Hours Emergency Customer Care, please call 226-235-0428.